Answers to
frequently asked questions.

To make your stay at Hotel Kindler 2.0. happy and carefree.


In this section you´ll find everything you need to know about your stay at our Hotel Kindler 2.0. Should further questions, wishes or requests arise, you may contact us directly. Our team will gladly help you!

You can make a reservation either online, via email or by phone. This way you will get the best price, and have the opportunity to inform us about any additional wishes (transport to the airport, reservation of a table, content of the minibar, extra-long bed, a.s.o.)

You may of course also simply decide to come by – for instance during your cycling tour. You can spontaneously check in at our hotelomat Ariane by choosing a free room from the display screen .

Ariane can’t find a room for you either?
Under +43 3842/46800 you can reach our partner hotel Kongress from 06:00 – 22:00. Feel free to ask the colleagues there for a free room.

Our digital guest folder offers you all the information you need for your stay. And all that conveniently, directly on your cell phone.

Whether it’s about your journey, your leisure activities or useful addresses – the guest folder has it all!
You will also find a comprehensive Styria travel guide that leaves nothing to be desired.

The guest folder is available as an app for I-Phone and Android. But you can also call it up in your browser. Just use the download links!
Or you can scan one of the QR codes in the hotel.

We hope you enjoy browsing through our digital guest folder.

The Hotel Kindler is situated in the Straußgasse 7 in 8700 Leoben, near the main square of the city. You may find detailed information about the best way to reach us by car, bike, train or plane here.

At our Hotel Kindler 2.0, your check-in will be dealt with by Ariane, our self-check-in automat. It is located on the left in front of the sliding door in the entrance area. Please choose the button “I have a reservation” und look for your surname (usually the first few letters will suffice). Follow Ariane’s instructions from there on.

The payment procedure will require you to enter your PIN code, even when paying with a credit card. The check-in is impossible without entering your PIN. Please confirm your nationality and enter your data into the digital registration form. Sign the form directly on the touch-screen in the white area. If your check-in was successful, Ariane will issue your key card and the voucher for your reservation.

Please deposit your key card into the box next to our hotelomat Ariane on your day of departure.

Should further questions concerning your check-in arise, please contact our staff at the Hotel Kongress (Langgasse 10, 8700 Leoben, +43 3842/46800).

You can check in or out at any time of the day at our hotelomat Ariane, depending on the availability of the hotel rooms. We will await you on your day of arrival from 14:00 p.m. On your day of departure, you can check out until 12:00 o´clock. Should you wish to prolong your stay please note that your key card will cease to function past 12:00 o´clock on the final day of your reservation, which means that you will lose access to your room by then. Therefore, please don´t forget to contact the reception of the Hotel Kongress before 11:00 a.m. on your original day of departure (+43 3842/46800). Our staff will gladly help you with a Late Check-Out, depending on room availability.

You want to stay longer? No problem! Please note that your room card will automatically stop working from 11:00 on the day of departure and you will therefore no longer have access to the room. Therefore, simply contact the reception at Hotel Kongress (+43 3842/46800) BEFORE 11:00 am on the day of departure. We will gladly arrange a late check-out for you, depending on availability.

With Hotelomat you check in exactly when it suits you.
He encodes your room card, takes care of the registration and prints your receipt. Please make sure that you enter your data completely and correctly when making your reservation. This avoids potential problems and saves you having to make entries on the touchscreen on site.

Start the check-in process by selecting the language on the touchscreen. After that, please select the button “I have a reservation” and search for your last name (usually three to four letters are enough). Follow Ariane’s instructions from there on. During the payment process, you absolutely need a PIN code – also for your credit card. The check-in is impossible without entering your PIN. If your company has a corresponding agreement with us, the payment process is omitted for you and you go directly to the next step.

Please confirm your nationality and fill in any missing data for the digital registration form. Sign the form directly on the touch-screen in the white area. Now select whether Ariane should code one or two room cards for you. Upon successful check-in, you will receive your room card(s) and the receipt for your room booking from Ariane.

When checking out, please simply drop your room card in the black box provided to the left of Ariane. It no longer has any function, but can be reused by us and thus helps to avoid waste and effort. Thank you.

Should further questions concerning your check-in arise, please contact our staff at the Hotel Kongress (Langgasse 10, 8700 Leoben, +43 3842/46800).

Yes, there is. You can comfortably load and unload your luggage directly in front of the hotel. You may also leave your car there for a short while.

You may park your car either in one of the green zones of the Leoben city, which you will find around the Hotel Kindler, or in the underground car park (Altstadt-Tiefgarage) in Langgasse 12, which is located about 300 m away from the hotel. The car park also offers e-car charging stations. Further information about parking possibilities can be found here.

Of course. Im versperrbaren Radraum parkt dein Fahrrad trocken und sicher, den Akku deines E-Bikes kannst du direkt im Radraum oder auf deinem Zimmer laden. Zugänglich ist der Raum jederzeit mit deiner Zimmerkarte.

The reception at the Hotel Kindler 2.0. is not permanently staffed. However, you can always reach someone on 03842/46800 from 06:00 to 22:00 to answer your questions. During the day, our maids and breakfast team are also in the house and are happy to help you with any concerns.

Hotel Kindler 2.0 is a cashless hotel. You can pay with your credit card and PIN code everywhere at the hotel. Except for the beverage automat, for which you will need coins (€) to pay .

Our breakfast buffet is served during the week between 6:00 a.m. and 10:00 a.m. and during the weekend as well as during the holidays between 6:30 a.m. and 10:30 a.m.

Yes, there is. Just call ahead or write an email to book a barrier-free room (depending on availability).

You can choose from a variety of bed sizes. Anything between the width of 80-220 cm and length between 200-230 cm is possible. So – if you are a basketballer – no problem! Just inform us about your wishes when booking a room.

Depending on availability you can book 2 rooms with a connecting door. Please inform us about your wish when booking directly via phone or email.
Our two apartments are also perfect for families.

Hotel Kindler 2.0 lies special emphasis on accommodating people suffering from allergies. Therefore, dogs are not allowed here. Our sister company, the Hotel Kongress, however will gladly take in your furry best friend.

Yes, you may use WLAN inside the whole hotel free of charge. You will find your password at your room.

In single apartments of the A category, you will find a minibar that you can stock at your discretion.

Of course, you can also leave that to us and enjoy a cool beverage as soon as arriving at your room. Just inform us 48 hours before arriving and we will make sure 2 bottles of Gösser beer, a soft drink and a bottle of mineral water are waiting for you. (costs: € 14, non-recurring).

Yes, there is. On demand we will issue your room with bedclothes for people with allergies. Just choose this additional service when booking online.

On the main square of Leoben city, which is only a few paces away, you can find multiple restaurants and cafés to go to. For more information about the Arkadenhof (restaurant Schwarzer Adler), the Schwarzer Hund and the Pub o´Cino click here: Our staff at the hotel will gladly assist you with finding out the opening hours of the restaurants and making table reservations.