Answers to
frequently asked questions.

To make your stay at Hotel Kindler 2.0. happy and carefree.

FAQs

In this section you´ll find everything you need to know about your stay at our Hotel Kindler 2.0. Should further questions, wishes or requests arise, you may contact us directly. Our team will gladly help you!

You can make a reservation either online, via email or by phone. This way you will get the best price, and have the opportunity to inform us about any additional wishes (transport to the airport, reservation of a table, content of the minibar, extra-long bed, a.s.o.)

You may of course also simply decide to come by – for instance during your cycling tour. You can spontaneously check in at our hotelomat Ariane by choosing a free room from the display screen .

The Hotel Kindler is situated in the Straußgasse 7 in 8700 Leoben, near the main square of the city. You may find detailed information about the best way to reach us by car, bike, train or plane here.

Yes, there is. You can comfortably load and unload your luggage directly in front of the hotel. You may also leave your car there for a short while.

You may park your car either in one of the green zones of the Leoben city, which you will find around the Hotel Kindler, or in the underground car park (Altstadt-Tiefgarage) in Langgasse 12, which is located about 300 m away from the hotel. The car park also offers e-car charging stations. Further information about parking possibilities can be found here.

Of course. The hotel has a bike corner, where you can comfortably lock away your bike. Your key card will open the area at any time. That way your bike is dry and secure. You may charge your ebike either at the bike corner, or you can take the battery with you and charge it at your hotel room.

You can check in or out at any time of the day at our hotelomat Ariane, depending on the availability of the hotel rooms. We will await you on your day of arrival from 14:00 p.m. On your day of departure, you can check out until 12:00 o´clock. Should you wish to prolong your stay please note that your key card will cease to function past 12:00 o´clock on the final day of your reservation, which means that you will lose access to your room by then. Therefore, please don´t forget to contact the reception of the Hotel Kongress before 11:00 a.m. on your original day of departure (+43 3842/46800). Our staff will gladly help you with a Late Check-Out, depending on room availability.

You want to stay longer? No problem! Please note that your room card will automatically stop working from 11:00 on the day of departure and you will therefore no longer have access to the room. Therefore, simply contact the reception at Hotel Kongress (+43 3842/46800) BEFORE 11:00 am on the day of departure. We will gladly arrange a late check-out for you, depending on availability.

At our Hotel Kindler 2.0, your check-in will be dealt with by Ariane, our self-check-in automat. It is located on the left side of the sliding door in the entrance area. Please choose the button “I have a reservation” und look for your surname (usually the first few letters will suffice). Follow Ariane’s instructions from there on.

The payment procedure will require you to enter your PIN code, even when paying with a credit card. The check-in is impossible without entering your PIN. Please confirm your nationality and enter your data into the digital registration form. Sign the form directly on the touch-screen in the white area. If your check-in was successful, Ariane will issue your key card and the voucher for your reservation.

Please deposit your key card into the box next to our hotelomat Ariane on your day of departure.

Should further questions concerning your check-in arise, please contact our staff at the Hotel Kongress (Langgasse 10, 8700 Leoben, +43 3842/46800).

The reception at the Hotel Kindler 2.0. is not permanently staffed. During the day our receptionist Bianca as well as the breakfast staff will be there for you to help you with your requests. Additionally, you may contact the reception at the nearby Hotel Kongress (+43 03842/46800) between 6:00 a.m. and 22:00 p.m.

Hotel Kindler 2.0 is a cashless hotel. You can pay with your credit card and PIN code everywhere at the hotel. Except for the beverage automat, for which you will need coins (€) to pay .

Our breakfast buffet is served during the week between 6:00 a.m. and 10:00 a.m. and during the weekend as well as during the holidays between 6:30 a.m. and 10:30 a.m.

Yes. Just call ahead or write an email to book a barrier-free room (depending on availability).

You can choose from a variety of bed sizes. Anything between the width of 80-220 cm and length between 200-230 cm is possible. So – if you are a basketballer – no problem! Just inform us about your wishes when booking a room.

Depending on availability you can book 2 rooms with a connecting door. Please inform us about your wish when booking directly via phone or email.

Hotel Kindler 2.0 lies special emphasis on accommodating people suffering from allergies. Therefore, dogs are not allowed here. Our sister company, the Hotel Kongress, however will gladly take in your furry best friend.

Yes, you may use WLAN inside the whole hotel free of charge. You will find your password at your room.

In single apartments of the A category, you will find a minibar that you can stock at your discretion.

Of course, you can also leave that to us and enjoy a cool beverage as soon as arriving at your room. Just inform us 48 hours before arriving and we will make sure 2 bottles of Gösser beer, a soft drink and a bottle of mineral water are waiting for you. (costs: € 14, non-recurring).

Yes. On demand we will issue your room with bedclothes for people with allergies. Just choose this additional service when booking online.

You will find an automat with local delicacies and little day-to-day items in the entrance hall. On the main square of Leoben city, which is only a few paces away, you can find multiple restaurants and cafés to go to. For more information about the Arkadenhof (restaurant Schwarzer Adler), the Schwarzer Hund and the Pub o´Cino click here: www.arkadenhof.at Our staff at the hotel will gladly assist you with finding out the opening hours of the restaurants and making table reservations.