Arrive and check in - around the clock
Many of our guests no longer want to be tied to fixed reception and arrival times. Vehicle breakdown, train delay, traffic jam or a surprising insertion date and the entire travel plan is already in disarray.
Our 24h Self-CheckIn machine ARIANE allows a stress-free, flexible and individual arrival. Last-minute travel changes are irrelevant, the check-in terminal is operational around the clock – 24 hours a day. Comfortable and safe. Self-check-in also eliminates the need to fill out the registration form. The guest data is transmitted digitally. At the end of the check-in process you will receive your room card and the invoice receipt.
Attention:
At full capacity, our housekeeping team may need some time to prepare your room as you expect it. Therefore, it may happen that check-in is only possible after 14:00. If you have problems checking in BEFORE 14:00, please contact us.
How the Self-CheckIn works
You’ll find a short list of tips to help you complete your check-in quickly and smoothly:
- Please make sure you enter your details correctly and in full when making your reservation. Check-in is much quicker and you don’t have to make any subsequent entries on the touchscreen.
- Have your ATM or credit card ready. For both payment methods you need your PIN code. Payment is possible with the following cards:
- Mastercard
- VISA
- Maestro (ATM card, debit card)
- Start the check-in process by selecting your preferred language on the touchscreen
- After that, select the button “I have a reservation.”
- Start by entering the name you gave when you made your booking. Usually 3 to 4 letters are enough.
- Now simply follow ARIANE’s instructions on the touchscreen.
- Pay for your stay with your card and PIN code
- Please confirm your nationality – or select the correct one on the touch screen
- Add any missing data for the digital registration form
- Put your signature in the white field directly on the touchscreen
- Now select whether ARIANE should encode one or two room cards for you.
- Done – ARIANE now encodes your card(s) and prints your payment receipt
Your room card opens the sliding door in the entrance area.
So please always take them with you. Simply hold your card in front of the reader on the left in front of the sliding door.
You travel on behalf of your company?
We will be happy to agree with your employer how payment should be made and where we can send the invoice for your stay. As soon as this assumption of costs has been clarified and confirmed in writing by your company, you will not have to pay at check-in.
You need a company invoice?
Our reception team will take care of it. In person or by calling +43 3842 43202.
Or you can simply leave us your company business card with your name and correct company address. You can also put your business card in the return box together with your room card. We will then send the invoice to the desired email address.
Do you have any further questions about your stay at Hotel Kindler 2.0?
Take a look at our FAQ section. There we answer many questions about your stay with us.
Do you have any questions about CheckOut?
We also have a section in our FAQ section for you.
No satisfactory answer found?
We are happy to be there for you! You can reach us by phone at +43 3842 43202 or send us an e-mail to office@kindler.at.
Check In (24h) | Check Out
At our Hotel Kindler 2.0, your check-in will be dealt with by Ariane, our self-check-in automat. It is located on the left in front of the sliding door in the entrance area. Please choose the button “I have a reservation” und look for your surname (usually the first few letters will suffice). Follow Ariane’s instructions from there on. You can find detailed instructions in our news article “24h self-check-in with ARIANE”
The payment procedure will require you to enter your PIN code, even when paying with a credit card. The check-in is impossible without entering your PIN. Please confirm your nationality and enter your data into the digital registration form. Sign the form directly on the touch-screen in the white area. If your check-in was successful, Ariane will issue your key card and the voucher for your reservation.
Please keep the receipt or take a picture of it! If you lose your room card, you will need the number on the receipt to code a new card.
Should further questions concerning your check-in arise, please contact our staff at the Hotel Kongress (Langgasse 10, 8700 Leoben, +43 3842/46800).
Your room is available to you until 11:00 am on the day of departure. Please bear in mind that your room card will no longer work afterwards. Please simply return the card to reception. There you will find a corresponding return box.
You need a company invoice?
Our reception team will take care of it. In person, by email to office@kindler.ator on +43 3842 43202.
Or you can simply drop your business card together with your room card in the return box at reception. We will then send the invoice to the email address provided.
With Hotelomat, you check in exactly when it suits you.
It encodes your room card, takes care of registration and prints your receipt. Please make sure you enter your details correctly and in full when making your reservation. This avoids potential problems and saves you having to make entries on the touchscreen on site.
Start the check-in process by selecting the language on the touchscreen. After that, please select the button “I have a reservation” and search for your last name (usually three to four letters are enough). Follow Ariane’s instructions from there on.
You will need a PIN code for the payment process – even for your credit card. The check-in is impossible without entering your PIN. If your company has a corresponding agreement with us, the payment process is omitted for you and you go directly to the next step.
Please confirm your nationality and fill in any missing data for the digital registration form. Sign the form directly on the touch-screen in the white area.
Now select whether Ariane should code one or two room cards for you. Upon successful check-in, you will receive your room card(s) and the receipt for your room booking from Ariane. You can find further instructions in our news article “24h self-check-in with ARIANE”
When checking out, please simply drop your room card in the black box provided to the left of Ariane. It no longer has any function, but can be reused by us and thus helps to avoid waste and effort. Thank you.
Should further questions concerning your check-in arise, please contact our staff at the Hotel Kongress (Langgasse 10, 8700 Leoben, +43 3842/46800).
In principle, you can check in at our Hotelomat Ariane around the clock, depending on the availability of your room.
We expect you on your arrival day from 14:00, check-out is possible until 11:00 on the day of departure.
Attention:
If we are busy, our housekeeping team will need some time to prepare your room as you expect it.
If you want to check in BEFORE 14:00, please contact us.
You want to stay longer? No problem!
Please note that your room card has been coded until the regular check-out at 11:00 on the day of departure and will not work after that. Therefore, simply contact the reception BEFORE 11:00 am on the day of departure or contact us at +43 3842 43202. We will gladly take care of a late check-out or the extension of your stay, depending on availability.
You can pay with the following cards at the check-in machine:
Mastercard
Visa
Maestro
Please note that a PIN may also be required for credit card payments at the machine.
Information status: March 2026
